idn score Casino & Sportsbook Data Care

This page describes what we collect when you use idn score and how we keep that data protected. We collect personal information to verify your identity, process payments, and deliver our service securely. Our commitment is to handle your data transparently, store it safely, and use it only for the purposes you've agreed to.

We understand that privacy matters. Whether you're placing bets on Liga 1, playing live blackjack, exploring slot games like Aviator or Sweet Bonanza, or accessing esports markets, your account information remains confidential and encrypted. This policy explains our data practices in plain language, so you know exactly what we do with your information.

If you have questions about how we handle your data or wish to exercise your privacy rights, our support team is available during business hours to assist.

What Data We Collect on idn score

We collect information in several categories. First, we collect account information: your email address, username, password (encrypted), and phone number. Second, we collect identity information for Know Your Customer (KYC) verification: your full name, date of birth, national ID number or passport number, and proof of address. Third, we collect payment information: the payment method you choose (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account details), transaction history, and deposit/withdrawal records.

Fourth, we collect activity data: your gameplay history, bets placed, results, account balance changes, and login timestamps. Fifth, we collect device and connection information: your IP address, browser type, operating system, and device identifiers. We use this information to detect fraud, prevent unauthorized access, and comply with anti-money-laundering regulations. Sixth, we may collect optional information: your preferred language, communication preferences, and feedback you provide to our support team.

Account data

Email, username, phone number, and encrypted password used to access your idn score account.

Identity data

Full name, date of birth, ID number, and proof of address collected for KYC verification and regulatory compliance.

Payment data

Payment method, transaction history, and deposit/withdrawal records used to process your financial transactions.

Activity data

Gameplay history, bets, results, and account balance changes tracked for your account records and fraud prevention.

How We Use Your Data on idn score

We use your data for several essential purposes. First, we use it to operate your account: verify your identity, process deposits and withdrawals, and maintain your account balance. Second, we use it to deliver our service: run games, settle bets, stream live dealer tables, and provide sportsbook betting on Liga 1, Piala AFF, and other tournaments. Third, we use it for security: detect fraud, prevent unauthorized access, and investigate suspicious activity.

Fourth, we use it for compliance: meet anti-money-laundering regulations, tax reporting requirements, and other legal obligations. Fifth, we use it to communicate with you: send account notifications, payment confirmations, and support responses. Sixth, we use it to improve our service: analyze gameplay patterns, identify technical issues, and develop new features. We do not use your data for marketing purposes without your explicit consent, and we do not sell your data to third parties.

Third Parties and Data Processors

We work with trusted third parties to deliver idn score. Our payment processors (handling mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers) receive your payment information to process transactions. Our identity verification provider receives your KYC documents to confirm your identity. Our hosting provider stores your account data on secure servers. Our live dealer studios receive minimal information needed to stream games and settle bets.

We require all third parties to sign data protection agreements and handle your information securely. We do not share your data with marketing companies, data brokers, or other unrelated businesses. If we are required to disclose your data by law (court order, government request), we will notify you unless legally prohibited from doing so. Our servers may be located outside your jurisdiction, but we maintain the same security standards regardless of location.

Cookies and Tracking Technologies

We use cookies to enhance your experience on idn score. Session cookies keep you logged in while you play. Preference cookies remember your language choice and display settings. Analytics cookies help us understand how you use our platform so we can improve it. Security cookies protect against fraud and unauthorized access. We do not use cookies to track you across other websites.

You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain idn score features. We also respect Do Not Track signals if your browser sends them, though most websites do not currently honor this setting. If you have questions about our cookie use, our support team can explain which cookies are essential and which are optional.

How Long We Keep Your Data

We retain your account data for as long as your account is active. If you close your account, we retain your data for a period required by law (typically 5-7 years for financial records) to comply with anti-money-laundering and tax regulations. After that period, we delete or anonymize your data. Payment records are retained longer due to regulatory requirements. Identity verification documents are retained for the duration of your account plus the legal retention period.

You can request deletion of optional data (such as communication preferences) at any time. We cannot delete data required for legal compliance, but we can anonymize it so it cannot be linked to you personally. If you wish to request data deletion or understand our retention schedule in detail, contact our support team during business hours.

Data Security on idn score

We protect your data using industry-standard security measures. All connections to idn score use SSL/TLS encryption, so your login credentials and payment information are encrypted in transit. Your password is hashed and salted, so we cannot see it even if our systems are compromised. Your identity documents are stored in encrypted form on secure servers with restricted access. Payment information is processed through PCI-compliant payment gateways.

We conduct regular security audits and penetration testing to identify vulnerabilities. Our team monitors for suspicious activity 24/7. If we detect a data breach, we will notify affected users and relevant authorities as required by law. While we take security seriously, no system is completely risk-free. We encourage you to use a strong, unique password and enable two-factor authentication if available on your account.

Your Privacy Rights and Contact

You have the right to access, correct, and delete your personal data subject to legal requirements. To exercise these rights, contact our support team during business hours. We will respond to your request within 30 days. If you believe we have mishandled your data or violated your privacy rights, you can file a complaint with your local data protection authority.

Our support team is available in English and can assist with privacy questions, data access requests, or concerns about how we handle your information. If you're based in Jakarta, Surabaya, Bandung, Medan, or Semarang, you can reach us through multiple channels. We also maintain a legal notice with additional information about our compliance practices. This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by email or through a prominent notice on idn score.

Service Availability and Jurisdiction

Our services on idn score are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use of idn score comply with their own jurisdiction's law. This privacy policy applies to all users of idn score, regardless of location, but the legal framework governing data protection may vary by jurisdiction.

If you access idn score from outside your home jurisdiction, you acknowledge that your data may be transferred to and processed in other countries. We maintain consistent security standards across all jurisdictions. If you have concerns about cross-border data transfer, contact our support team to discuss your specific situation. We are committed to complying with applicable data protection laws in all jurisdictions we serve.

Policy Updates and Effective Date

This privacy policy is effective as of the date shown at the bottom of this page. We may update this policy periodically to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated to you by email or through a prominent notice on idn score. Your continued use of idn score after such changes constitutes your acceptance of the updated policy. We encourage you to review this policy regularly to stay informed about how we protect your data.

If you have questions about this privacy policy, our data practices, or your privacy rights on idn score, please contact our support team. We are available during business hours and respond to inquiries in English. Whether you're playing during Idul Fitri, Idul Adha, Imlek, Nyepi, or any other time, we're here to help protect your privacy and answer your concerns.